Last updated: September 8, 2026
Kinz Perfumes (“we,” “us,” “our”) operates the website www.kinzperfumes.com (the “Site”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site or make a purchase from us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Phone number
- Email address
- Shipping/delivery address
- City/area
- Order history and preferences
Payment Information
We currently accept Bank Transfer and Cash on Delivery (COD). For bank transfers, you will share payment proof (screenshot/receipt) with us via WhatsApp or email to confirm your order — we do not store your banking credentials, and this information is only used to verify and process your specific transaction. For COD orders, no payment information is collected online; payment is made directly to our delivery/courier partner upon receipt of your order.
Automatically Collected Information
Like most websites, we automatically collect certain technical information when you visit, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring website
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order status via phone, SMS, WhatsApp, or email
- Respond to customer service inquiries
- Send you promotional offers, discounts, and updates via WhatsApp (only where you have provided consent)
- Improve our website, products, and customer experience
- Prevent fraud and ensure secure transactions
- Comply with legal obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with:
- Delivery/courier partners — to fulfill and deliver your order
- Service providers — who help us operate the Site (e.g., hosting, analytics), bound by confidentiality obligations
- Legal authorities — if required by law or to protect our legal rights
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, customer service, and legal/tax record-keeping requirements.
5. Cookies
Our Site uses cookies to:
- Remember items in your cart
- Understand how visitors use our Site
- Improve browsing experience and Site performance
You can disable cookies through your browser settings, though this may affect certain features of the Site (such as cart functionality).
5a. WhatsApp Communications
By providing your phone number and placing an order, you may receive order-related updates (confirmation, dispatch, delivery status) via WhatsApp. If you’d like to also receive promotional offers and new product updates via WhatsApp, we’ll ask for your separate consent at checkout or through an opt-in prompt. You can opt out of promotional messages at any time by replying “STOP” or contacting us directly — this won’t affect order-related updates.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal/order-related retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the details below.
8. Third-Party Links
Our Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites.
9. Children’s Privacy
Our Site and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Kinz Perfumes
📍 Paragon City, Lahore, Pakistan
📞 +92 334 5738325
✉️ info@kinzperfumes.com